1. Information We Collect

Information You Provide

When you use TeamGrow's services, you may provide us with:

• Contact Information: Name, email address, phone number, company name
• Assessment Responses: Your answers to our leadership and team assessments
• Communication Data: Messages you send us via forms or email
• Booking Information: Details provided when scheduling calls

Information Collected Automatically

When you visit our website, we automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent, referral source
• IP Address: For security and analytics purposes
• Local Storage: We store your email locally in your browser to improve your experience across our site

2. How We Use Your Information

We use your information to:

• Provide and improve our services
• Deliver personalized assessment results and recommendations
• Send you our newsletter and educational content (with your consent)
• Communicate about your inquiries and bookings
• Analyze usage patterns to improve our website and services
• Prevent fraud and ensure security

3. Information Sharing

We may share your information with:

• Service Providers: ConvertKit (email marketing), Google (analytics), Calendly (scheduling) — only as necessary to provide services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

Third-Party Services We Use

• ConvertKit: Email newsletter management (Privacy Policy)
• Google Analytics: Website analytics (Privacy Policy)
• Calendly: Meeting scheduling (Privacy Policy)
• Hostinger: Website hosting (Privacy Policy)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Secure hosting infrastructure
• Limited access to personal data on a need-to-know basis
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

5. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format
• Withdraw Consent: Where processing is based on consent

To exercise any of these rights, contact us at privacy@teamgrow.co

6. Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience

Types of Cookies

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how visitors use our site
• Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.

Local Storage

We use browser local storage to remember your information (like email) across our site, reducing the need to re-enter your details. You can clear this data through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us